I wanted to purchase a selection of golf items as a present for my husband. I have very little knowledge about golf bags, wet weather wear etc., I used the help line and spoke to a golf pro who advised on various items and he also placed the order for me, ensuring next day delivery. Brilliant service. Now I just have to hope the items are what my husband wanted!! However the pro assured me that if there was a problem with any of the items they can easily be returned. Hopefully they will not have to be returned, but if they do then I feel very assured that the service will be just as good.