I ordered two boxes of golf balls and two gloves for next day delivery. Late afternoon on the date of expected delivery, I phoned to query why the items had not arrived. I was told that there was only one glove available when the order was due to be picked so was not despatched. Surely I should have been contacted at this point to see if one glove was ok to be sent instead. Furthermore no one contacted me at any time to inform me that my order was not going to arrive. If you are going to promise 'next day' delivery, you should at least attempt it. I have lost confidence in your ability to deliver on time. John Davies.