Direct Golf was excellent and you despatched the correct goods very quickly BUT BUT BUT your courier, Parcel Force, provides a very poor service. The on-line tracking system suggests that they tried to deliver the parcel at 1255 on 15th Sept but I was in the house and no-one tried to deliver. On 16th the tracking system said the parcel had been signed for and left with L MARSHALL. I have no neighbours with that name and NO cards were put through my letterbox to advise on parcel location!!!! After several on-line attempts and telephone calls to Parcel Force I was advised that the parcel had been left at the local POST OFFICE. Now that is a NOVEL APPROACH. I strongly suggest you review your choice of carrier.