1 of the items I ordered was not in stock, so I was given a date of which to expect the order, that date passed without the goods or any contact at all from direct golf to explain why. I did not hear anything until I contacted them, was then given expected new date.. and same thing happened again, date passed without goods or any contact from them...to be fair they have been useless. I don't mind the fact the goods are delayed/late it does happen, but the least to expect in this day and age is a e mail or text/call from them as soon as this date passes... funny how they don't forget to take the payment money from your account though