Placed the order on a Saturday. Requested goods be delivered by following Thursday. Order update said dispatched Wednesday. Parcelforce tracking showed no updates. On following Monday received an email "confirming receipt and processing of my return". (Goods still never received) Refund processed and received minus my postage charge of £2.99. Received notification that my order was cancelled. Tried ringing on several occasions to be told via recorded message that phone system was down.
9 years ago
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