Have ordered regularly for some time without problems, although postage charges are very high. I have been trying to return an item post Christmas as it was too small and have had a very poor experience. In the preiod through to early January I had ne success using the number 08000 139139. Last week I did get through and got a return number. on making a final check I found the postal address has changed from Long Marston, York [YO26 7NH] to Shirebrook [NG20 8RY]. Since then I have been trying to call to make sure I use the right address and am getting a message saying the number is temporarily out of order. Help please! Paul - 02890 225118.