Sally
After two incorrect deliveries, I finally received what I had originally ordered! I ordered two matching ladies golf gloves in the Footjoy range, one left, one right. The first delivery contained one white and one beige glove. I rang Customer Services and they immediately ordered a white replacement. A few days later, the delivery arrived with a white glove, but for the wrong hand. I rang again, Customer services reordered a further matching glove and a correct glove arrived 2 days ago. Your customer services team were exemplary each time, just a pity the packing department were not.
9 years ago
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