Direct Golf service was very good. Trolley that was ordered was as described and did arrive on day scheduled however carriers communication was poor. Parcel force tracking only advises that the item is out for delivery. In my case at 06:56 in the morning. No further advice - and it was only when I saw it had been delivered & signed for by "my next door neighbour" that I knew it had arrived at 12:18. Thankfully, my neighbour & I are friendly. My wife had been in the house at the time and as far as we were aware the bell had not been rung and certainly no card had been put through the letterbox advising of a missed delivery or that it had gone next door. Not impressed with the Parcelforce delivery mechanism! Lithium battery better than expected - much lighter and appears to have "bags" of unused power after 18 holes on a really long golf course