I ordered a pair of glasses and they cost £104. They took over a month to arrive, when they did they were unfit for purpose as the frame which was supposed to me a man's was too small, the arms did not go over the ears. The lenses were very flimsy and fell out when trying to clean them. I returned them for a refund and did not want a replacment as the quality left so much to be desired.
It took well over another month and an email before they refunded me £33.95. I was charged £70 for the flimsy lenses.
When I started questioning the amount refunded I found their emails were rude and dismissive. Looking on other review sights they score an average of 1, so use them at your own risk as I think they are crooks.
I ended up going to Asda opticians and was able to get a pair of designer glasses for £100 ten time better than the rubbish this firm passes off.
9 years ago
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