Sent sunglasses frames for a reglaze. When they came back, the vision I had through the lenses caused me dizziness and vision only clear if I tilted my head backward (as though the field of vision showing correct prescription was tiny and too low). Sent frames back for refund as I had used this company previously with no problem and now had no confidence in recent service, but only got 1/3 of my money back. Also, received snotty note on the returned frames suggesting it was my optician's fault since the original lenses were a different prescription than what I requested (well, of course they were - I purchased the frames at a charity shop, hence the reglaze!)