Absolutely shocking experience with Direct Sight. They got the prescription wrong on both pairs of glasses (and different from each other) despite me sending in a copy of my prescription. They then refused to give me a refund because they were 'bespoke' and when I emailed with both delivery notes attached showing the wrong prescription they ignored me. Their telephone number doesn't work and customer service is atrocious, even intimating that I was lying even though I'd provided evidence in previous emails. I've had to go through Paypal to get a refund which is only now being resolved - more than a month after I ordered the glasses. I needed the glasses quickly for my holiday 3 weeks ago and subsequently had to fork out another £100 to buy them in a shop. Before this occasion I'd ordered glasses a few times from Direct Sight. The glasses are cheaply made but quickly delivered and reasonably priced. Never again. I ended up with two much nicer pairs of glasses, measured to fit me, with the right prescription from a well known street store for only £20 more than the DS glasses. Avoid is my advice.