Returned a pair of glasses because they'd either been damaged in the post (they're despatched in a flimsy box without a glasses case) or they were faulty to start with (gap in the hinge that attaches the arm to the frame). They promised to refund the cost of my return (they didn't) and sent the original glasses back, this time covered in dirty fingerprints on the lenses. Shockingly hopeless!
7 years ago
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