Do not use I sent my £250 glasses to this company on 24 April and received confirmation on 27 April. After reading multiple appalling reviews I tried to ring the company - the number given does not exist. I emailed them and received a polite email from 'EMILY' - no surname given and written under a generic email address. On 28 May I finally cancelled the order after checking the company details on Companies House website. I checked with my credit card company who advise the money has not been returned - and neither have my glasses. If the money and glasses are not returned I will be contacting the police and Opticians Council as this person (yes - this is a sole trader) is not registered with them.