Everything on here is true. Worst company I have ever dealt with. Lies, lies, and more lies everytime I call. Their practices are deceptive and their customer service is awful. Rudest people I've ever spoken too. Still waiting for my shipment 20 days later, but you better believe their billing is quick and efficient. My card was charged within a minute. They won't refund once they create a shipping label and that's the catch, as soon as they get your order they create it whether they ship it or not. Don't order from here. I wish I had looked them up first. Lesson learned.