Made a purchase 5 days ago, paid for 3 to 6 day shipping. The carrier still has no information whatsoever about the package, as if they haven't received it yet. I need to know when the package will come so I can make sure I am here to sign for it. I also signed up for an introductory 15% discount and free shipping. I was given the discount but I was still charged for the shipping, plus the 6 dollar adult signature fee. You can't charge for shipping then completely ignore the delivery window you sold me. I wish I read reviews first, I would have purchased from a different site. At this point I don't even know if I'll get the products I ordered based on seeing all the other negative reviews.