What is up with 5 string delivery service? Tracking shows my order was received at the local state "hub" 7 days ago but no further information as out for delivery, etc. Spoke to customer service representative by phone and he said I should receive this week and if not call back again. He had no idea what carrier was handling delivery. 5 string phone is out of service. I will never use Direct Vapor again and will be disputing charges with my credit card company this week. There is a company I have used and never had a problem is Vapor Authority in California. They just were out of stock of product I wanted so ended up unfortunately with Direct Vapor&$*