Agree that they have some of the worst customer service I have ever experienced. Placed a very large order with their company for E-liquid. I only received about half of my order. They told me that the second half was being shipped separately and provided me with a fake tracking number. When this was brought to their attention they simply sent me the tracking information for the first half of my order. My post office has no records of them having tried to send a second package. When they were made aware of all of this they simply decided to ignore the rest of my emails. Will be contacting my bank and going through the process of getting my money back as well as placing a red flag on their company as scammers.