When I initially spent my money they responded to an e-mail about shipping promptly. I waited one week and then checked the site. There was an update about having to provide photo's of my i.d. I did so. Over the past few weeks there has been no update, I have e-mailed them three times, messaged their facebook account multiple times, and posted on their pages. After seeing the other reviews on this site I am very nervous about them having my identification. Their pages are full of fake reviews. It seems I will not get my money back, but I will be reporting their site to all necessary authorities. Do not use this site.