Buyer Beware! Literally, No customer service at all!
I never recieved my, "out of stock" item. I checked on their website to see if the product was in stock, hoping to give them the benefit of a doubt. It was back in stock, so that was a strike. I never recieved a status update. Another strike. I never saw a status update on my order once I received my partial order. (7 day free shipping sounds nice but not worth the hassle down the road) I never heard back from customer Service. I only recieved system generated response every time I sent a request for status. (6 times in 7 days) and there are no customer service phone numbers listed to call. Ordered the product 2 1/2 weeks ago. I was a dedicated customer until this happened.
"At this point I'm just swinging at anything that fly's over the plate."
Fortunately, I was lucky enough to recover my money via my banking institution.
They aren't the only vape distributors. I'm taking my business elsewhere.
I now have products I can't return, they just can't be trusted.
Never again!
5 years ago
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