First off they do have decent prices. However they have no customer service. I looked everywhere for a number to call regarding my VERY late order. After a month of waiting I had to contact them someway and found an email. I emailed them three separate times and never received a response. My fourth email I demanded a refund. They responded to that and said my order was on backorder. I understand that this happens but this was never communicated to me. I was told I need to watch the order status for updates. I check daily and it constantly states preparing for shipment but never shipped. I told them to cancel the order and refund me. That was three days ago and I have not heard back or received a refund. Needless to say, I will NEVER give them any of my hard earned money again. Stay away!