I loved Direct Vapor as my go-to for direct sales, but they have mishandled my last two orders badly enough to warrant dumping them as a supplier. They tout on their website that orders placed before 12p ET are picked and shipped same day, and this is not the case. I complained to customer service, who ignored and tried to hone in on the fact I paid for Priority shipping with a 2-4 business day window. Yes, and that upgrade was purchased with the understanding the order would be pulled and shipped same day, not two days later. I've filed complaint with the Florida AG office over this, since they're advertising services they can't apparently fulfill.