Ordered late on Thursday and delivered to Glasgow on Tuesday morning. Local stores quoted two weeks. Packing was safe and secure. I've Just had the fire fitted yesterday and I'm delighted with the quality. By far the cheapest price for the same goods at no compromise to service. When I phoned the store for some information I was immediately put at ease, had all my questions answered satisfactorily, and confidently proceeded with my on-line order. On Monday I was given a courtesy call to confirm delivery for Tuesday. I don't think you can get better than that. Highly recommended!