I ordered few items from the company for the work event a week in advance of the event. Their website stated that it is next day delivery if order placed before 3pm. Friday come, I still didn't have my order. I send an email, but never got a response. I contacted them first thing Monday morning just to find out that the order was damaged en route and they would send new one out only Monday afternoon. The package didn't arrive on time for the event. I had to go and search items myself in town and it was a big hassle. They were nto in hurry to send a new package as they took action only after my call on Monday. Very poor service.