I was trying to order Biotics Research Mg-Zyme. I mis-read what was on the bottle in the picture, it was Mn-Zyme. I proceeded to order 4 bottles since the shipping was the same price. After I completed my order and received the confirmation email minutes later, I saw my error. I immediately replied to the confirmation email requesting the order to be cancelled and I used there contact form on the web page with my order number requesting my order be canceled. My request was not seen or honored before they filled my order. To top it off they didn’t even have the original 4 bottles I ordered, nor did they attempt to ask if I still wanted the order. So they sent 1 bottle of Mn-Zyme with a shipping cost of $6.90. I made several attempts, different people responded, they did not pay attention to detail and I informed them I would never buy products from their company.
1 year ago
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