I was exited to receive my Pandora charm only to open the box and be send the wrong charm I called and they assured me that the charm was in stock and will process for the exchange , but of course I had to return the wrong one before they can ship it , we’ll the charm was return and process, called to see where in the process was my exchange was told that it was released to be ship and a few minutes from the call , I get an email saying that my order was canceled now the charm is out of stock , so disappointed now I have to wait until it get back in stock after I was told it was ready to be ship . I didn’t expect this from Disney .. where is the magic 😔 ?? I miss the stores ..