Something I bought for my daughter broke shortly after purchase. I actually broke it not my toddler. I requested an exchange but a little late, past the 30 day policy. They responded to me right away and are sending us a replacement and not asking for the broken doll back. That is just amazing of them, my daughter is so heartbroken over her broken Cinderella and they are going to fix it just like that. Couldn’t be happier
3 years ago
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