Morgan Oughton
I was looking to use these banner signs to make a big impact at our tradeshow for the launch of new products and a lot of time, effort, and money was invested in these. The website kept erroring when I was attempting to upload the files so I sent them via wetransfer as requested. Since I was not able to upload the files to their online form, apparently none of the rest of my order specifications were ever sent, including the request for a proof before printing. Who invests $450 in a display without wanting to see what it's going to look like???? So when I reached out about a proof I was told they were already printed and being sent out and of course it arrived looking nothing like what I submitted. All the colors are DRASTICALLY different than the original photos...blacks are dark green...pinks are brown, purples are gray, skin tone is neon orange. To say I am very disappointed is an understatement. These look like garbage which could have been avoidable if the website actually just worked in the first place or if anyone cared to do any kind of customer service or quality control.
6 months ago
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