Unfortunately there is a lack of communication between departments. The print team continually printed wrong items over and over again, with a blatant disregard of instructions from a supervisor for a reprint of our replacement order. We have yet to receive the correct order for our reopening after covid. We are not the first client to experience this issue according to other customer reviews of these products. Beyond disappointing and frustrating. There needs to be PHONE-CALL communication with the print/design team. Not emails. Supervisor even states that she cannot understand why they continue to do this for many customers. How can you know that your company operates like this and be ok with it? Unacceptable service, especially for the hundreds of dollars we put out. Design team needs a complete overhaul in addition to a COMMUNICATION OVERHAUL BETWEEN DEPARTMENTS.