I have never seen a company that could beat the service that I received from Displays 2go. I ordered 4 display cases for a flag, metals, and picture frame. Even though the boxes had handle with care on them, they were delivered with a hole and dented in boxes. Two of the boxes had broken parts of picture frames, and scratches and two were not damaged. I called customer service and talked to a very nice lady and she asked me if I could send a picture of the boxes and the damaged parts. I told her I didn't know how to do that but the cases were really heavy so could I just sent in the broken parts. She said that was not necessary as they just wanted pictures to go in the file. She said she would talk to other team members and get back with me. I just expected her to tell me that 2 picture frames were on the way. I couldn't believe what I was hearing because she told me they were sending out 3 new display cases at no charge. I could keep the other ones or give them to charity. Never have I ever head of a company going way beyond what I had needed. I have received the 3 and they are in perfect condition. Displays2go should have 10 stars.