The purchasing experience was easy and the product that we received is good quality and what I was expecting. The reason I didn't give 5 stars is that the boxes got pretty beat up in shipping. One of the knobs on one of the poster stands was partially broken off (still appears to be usable). I would not normally hold shipping issues against a company except that I read this same sentiment in multiple other reviews before purchasing the poster stands. Perhaps they need to be packaged more securely or the shipping company needs to be changed. Otherwise I was very happy with my experience!