Good quality item and very fast ground shipping at reasonable cost. It would have been easier to bring it through Canadian Customs if a packing slip or other document was included showing what I paid for it. One of the two small screws that joins bottom to torso is broken. Bottom threaded part of screw is still in hole so it appears the screw was there originally and something hit it and it broke off. Screw was not found in box, it probably left the factory in this condition. I can insert another screw, an easy repair. Your company appears to be Canadian, with a maple leaf shown on web site, "Canada" and ".ca" in the web address, and prices in Canadian dollars. Upon some exploring through site, it says items are shipped from Maryland USA. If a Canadian buyer did not look carefully and shipped an item to Canada, Fed Ex would demand an extra import fee over and above the shipping cost.