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Patricia
I ordered a large (80" tall) glass display case, for delivery to my residence and set-up in place. The company asked about driveway, stairs, tight corners, etc., which I appreciated and can certainly understand. There are some challenges at my home, but nothing insurmountable except, apparently, my doorway. It is wide enough, but the dealbreaker was the height: only 79" high, whereas the crate the display case would be shipped in is 90" high. The company indicated that the cabinet is too fragile to tilt, and since I was not interested in a smaller, less-attractive, and/or unassembled alternative, I canceled the order. I find it impossible to believe that such a piece of furniture will never be tilted whatsoever from the time it rolls off the assembly line until it is in place in a home or business, so it seems rather odd to insist on it. As I thought about it after having ordered a similar item from another retailer (for which delivery is still pending...), I would think they could have uncrated it on the porch (at which point it would have been 80" high), and then been able to tilt it the tiny bit needed to get it through my 79" doorway and carry it (or put it on a dolly and roll it) the 25 feet to its final location. I agree that the item is fragile, but fragile items do get moved under conditions such as these, and with the proper care, I don't see why it couldn't have been accomplished satisfactorily.
8 years ago
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