Customer service was good but I am upset by the fact that I was shipped a previously opened "carrel" that was sealed WITHOUT any hardware. They then shipped another package of hardware. Unfortunately, the replacement package does NOT contain wooden dowels (also missing in the previously opened item). I purchased one at the local Lowes Hardware and had to cut it to size. I find it disappointing that this suggests very little quality review for returned products that are re-sold.
8 years ago
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