There were multiple times during this transaction that I wanted to stop working with this company due to the lack of communication with the specific employees who were assigned to me. To start the person I was working with was not very responsive with email so I called and I was told by another employee that this was a busy season and that he was on his lunch break. I can relate to being busy obviously so I accepted that they were very busy. Then after about a day I hear back from a completely different employee I've never communicated with and she emailed me to ask me what my address was for shipping. By this point I had not even heard back from the original employee I was working with regarding my artwork. I also had not received any type of proof. I emailed her back to say I was confused because I never heard back regarding the artwork. I said should I assume it was fine? Because I would really like some sort of proof. Proofs are usually provided any time artwork is involved so that the customer can double check everything looks as it was sent. Am I wrong? She emailed me back with a very unprofessional email to basically say she had no idea what I was talking about and she included a lot of these (...). I called to talk with her but she was never available but conveniently would email me right after I called. I figured out that there must have been some type of mix up and I emailed her back to tell her that the original employee who was helping me sent me my artwork proof. I let her know my order number and explained that she might have confused my order with another person's order. I never heard anything back from her. NOTHING! Not an I'm sorry for the confusion or anything. It seemed very unorganized. If I just went along with her I would have probably received someone else's order. The original employee who helped me was cold but he got the job done so I guess I can't really complain. As far as the proofs I think that Displays2go should provide proofs that actually show how the artwork is going to look on the item. Just sending me a picture of the image I already sent you does NOT help me. I have not received my order yet but I'm crossing my fingers that it looks good. Needless to say, it is very unlikely I would use Displays2go again.