I ordered a display case for a 3x5 flag. I did not check the dimensions of the case before ordering it because I knew my flag was 3x5. The case is more than 2" wider than the folded flag. When I spoke to a representative, she told me that I must be folding the flag wrong and said sometimes customers say their flag is too big for their cases. The representative reduced the restocking fee from 20% to 5%, but in the end I was out shipping, return shipping, and the restocking fee for a case that is 2? wider nearly every other case available online for 3x5 flags. I can?t say that the display I bought was misrepresented because the dimensions are listed on the product details page, but I view this as the equivalent of an 8.5x11 picture frame being marketed as fitting a picture that?s 8x10.