I really like the pricing and quality of the products. Shipping usually happens fairly quickly. One downside I find which makes me think twice before ordering though is the broken case fee. My shipping comes to $12.00 on an order, but then they want to tack another $12.00 broken case fee because I don't need 100 pieces of an item ( or other similar situation) ? Between shipping and broken case fees it came to almost 35% of my ordered items. This will cause me to look elsewhere if I can find comparable products without the excessive fees. Take away the broken case fees, and I would give a five star rating.