The company failed to send an order confirmation, so that I could verify my order. Various phone calls and e-mails have resulted in nothing. They have an 8-10 day claim for delivery - it was apparently 14 days before my order was sent to the delivery company (I still do not know if it is the correct order!) and it has been stored in sub-zero temperatures since then, with no sign of delivery. it is now 5 weeks since I placed the order, so the lack of communication from them leads to my asking for a full refund. Totally disappointing and abysmal service.
2 years ago
Divan Base Direct has a
1.5
average rating
from
15
reviews
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