Avoid this company at all costs.
I ordered a present for my wife on the Saturday and paid £6 extra for express delivery. By the Tuesday night I still hadn’t received my order, or had any dispatch details whatsoever. I emailed customer services who said the parcel was dispatched on the Monday and Divas Closet were not responsible for delays by Royal Mail. “A complete lie !” When I eventually got the tracking information, the parcel was only handed to Royal Mail on the Wednesday night for delivery (4 days after I had placed the order). I have since sent numerous emails to customer services ( and the owner through PayPal ) asking for the postage to be refunded. All my emails have been ignored and I’ve not had a single reply. In fairness the product is very nice, but I would stay away from this company. Absolutely no respect for its customers once the money is in their account. An absolute disgrace.
5 years ago
Divas closet has a
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