“DO NOT BUY FROM THIS COMPANY. I placed an order, used the order # to track arrival, this number is not associated with a UPS pick up (as promised). TOTAL SCAM. No company phone number for accountability. I WAS STUPID. DON'T MAKE THE SAME MISTAKE.”
“These people are a scam took my money but no package, will definitely pass the word about this company and report them. Scammers SCAMMERS Zero stars for me!!”
“Ugh. I wish I had read these reviews before placing my order! I should know better to order from companies I don’t recognize. This is the reason why Amazon does so well. They have amazing customer service and are trustworthy. Companies like this are scams! I will never, ever do business again with any website I don’t know. I guess Amazon will continue to get my money!”
“DON’T Buy from this company. I placed an order over a month ago and have never received my item. They took the money out of my account immediately and will not respond to any emails. These people are crooks and should be ashamed of themselves!! These people are scammers, you think you place an order and are paying for merchandise yet they take your money and never send you the merchandise. Unless you like giving your money away, do not place an order with this company. I would’ve given zero stars if it was an option.”
“Waited a month. Wrong package delivered. Name and address of the woman it was supposed to be delivered to inside. Have emailed numerous times and no one has answered. Huge data breach and lack of care.”
“Would actually give this place zero stars! Avoid this company like the plague, small times crooks running a shoddy second rate company. Plus very dubious information on Companies House!!!”
“Took payment but no goods. Now i receive an email telling me order fulfilled 14 days ago please review. No responses from emails and now apparently address suddenly doesnt exist anymore. Be warned.”
“PLEASE DO NOT BUY FROM THIS WEBSITE.
This company has just won £119 from me at a court hearing, as they seem fully versed in how to make the law work to their benefit.
As per all the other posting here, sizing's are completely wrong, communication is no existed.
THIS IS NOT A COMPANY TO DO BUSINESS WITH”
“Absolutely disgusting!! Still no order received! No email from them regarding my order either!! There clearly scammers just take your money and you get absolutely no response from them! AT ALL 😡😡 disgusting company”
“I placed an order over 3 weeks ago and money was taken out of my account however I have never received the item. I have emailed customer services on numerous occasions but never get a response. This is a joke and as far as I'm concerned theft!”
“Terrible experience! Beware!
I have ordered an item and it was never delivered, when I asked them to investigate the case they have stopped replying!
No parcel, no money, no communication, no refunds!”
“Appaling company, you should be ashamed and embarrassed to sell this rubbish., a bit of old rag not even white but off white, apparently free stockings which works out your charged for. Sent back item wouldnt even try it on it was so awful, refused to answer my emails cant get through on phone, worst customer service i have ever known, shocking, then just to add insult to injury had the cheek to refuse to give me a full refund because they claim the item was worn, not on your life it looked like it was second hand when i took it out of the already shoddy damaged box. Stay clear of these crooks, they will take your money in exchange for rags.”
“Set I received was awful - poor quality amd hopeless sizing. Waist cincher was very small but ok if partly unlaced, knickers were humungous and floppy - would probably have fallen off.Emailed company to enquire about refund or credit and told to contact them thro' website due to 'huge no. of spam messages'. Tried twice and no response. Worst lingerie item I have every received and no customer service. Never order from this company - it's dishonest and products expensive for the poor quality and fit”
“I got all the items but when they arrived they are awful quality espceailly for the price you pay. then when I try and get in contact with them they ignore me , do not use”
“I ordered 4 items from divas closet and they delivered 3 promptly within 3 days. The 4th item to the value of £36.95 never arrived. I sent emails and messages to the company asking when the item would be dispatched but never received any response at all. There was an automated email response stating that they did not respond to emails from customers due to high levels of abusive messages and to submit an enquiry form through the website instead which I did twice with no response at all . I submitted a claim through paypal for a refund for the missing item and divas closet quoted the delivery receipt for the 3 items I received to try and avoid refunding the 4th item I never received. Very poor customer service indeed. It has taken a lot of time and effort to get this item refunded through paypal. I imagine now that they will add a response to this review trying to intimate I'm an abusive customer or problematic in some way as that seems to be their usual response to these issues. I buy lots of goods online and never ever have had an issue like this. I will never buy from this company again and cannot recommend them at all. The goods I got were ok but fairly poor quality for the prices paid. Overall a very poor experience.”
