I had bedroom carpet installed and I’m very disappointed with the result. Installation is ok but the feeling by hand and underfoot is not what I was expecting from your superior range. If the insulation is the better of 2 (which you told me I had bought) then I would hate to think what the other was like. I should probably have left the existing underlay in. 2mm underlay is what I was supplied with, had to pay extra for 10mm on the other carpets I bought from you. What you offer is no more that any other of the high street chains. I would not recommend you.
2 years ago
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