DivideBuy Reviews

Name: DivideBuy
Rating: 4.72

4.7 Rating 3,259 Reviews

94 %

of reviewers recommend DivideBuy

Company Reviews

Metrics

Info

4.7

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About DivideBuy:

We're a consumer retailer credit provider, founded in 2014, offering interest free finance in a simpler, easier way for retailers and consumers. Our mission is to transform the point of sale finance industry through providing innovation and technology. We work in partnership to offer retail POS credit solutions to over 500 retailers and counting. Our eCommerce credit plugin integrates seamlessly with shopping cart functionalities such as Shopify, Magento, WooCommerce and Craft Commerce. We are striving to become the most utilised point of sale credit payment technology.

In short, we want to make life affordable.

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Location:

Brunswick Court, Brunswick Street, Newcastle-Under-LYme
ST5 1HH

DivideBuy 5 star review on 25th November 2024

DivideBuy 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

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“Quick and easy”

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Posted 23 hours ago

“This is great. I hate taking loans unless necessary and I was able to pay cash for a large purchase and was given the option to split payments over 10 months for 0% so I got to keep my cash in my account! It took 5 minutes to complete online and instant decision. No brainer really.”

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Posted 2 days ago

“Very quick and easy process for approval and a great deal.”

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Posted 2 days ago

“the whole process was quickand straightforward”

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Posted 2 days ago

“Service was below standard,wishing to cancel my contract and want a refund immediately of money paid”

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Posted 3 days ago

Thank you for taking the time to leave your feedback, Josephine. We’re sorry to hear the service you received didn’t meet your expectations. In order for us to process a refund, we require confirmation of your cancellation directly from the retailer. Once this has been received, our accounts department will process your refund and notify you via email. If you would like to discuss this further, please feel free to contact our Customer Services team either through our live chat that can be found on our website: https://dividebuy.co.uk/help/ or by contacting us on email at customerservice@dividebuy.co.uk and our team will be happy to help. Best wishes, The DivideBuy Team

Posted 2 days ago

“Excellent service, update information on emails delivered by 2 people pleasant and polite phone calls if lost I would highly recommend”

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Posted 4 days ago

Thank you for your review, Raymond. Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team! Best wishes, The DivideBuy Team

Posted 3 days ago

“Very easy to apply and a instant response excellent service”

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Posted 4 days ago

Thank you, Stephen. We’re delighted you had such a positive experience shopping with DivideBuy! Take care, The DivideBuy Team

Posted 3 days ago

“Very easy”

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Posted 4 days ago

Thank you, Anna. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 3 days ago

“Received very quick respose to my request for interest free dental treatment..”

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Posted 4 days ago

Thank you, Sadrudin. We’re delighted you had such a positive experience shopping with DivideBuy! Take care, The DivideBuy Team

Posted 4 days ago

“excellence service”

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Posted 4 days ago

Thank you for your review, Sabiha. Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team! Best wishes, The DivideBuy Team

Posted 4 days ago

“An excellent service, in just seconds my credit request was approved and the items purchased. Never heard of DivideBuy until now. DivideBuy made it possible to buy the mattress of my choice. Many thanks DivideBuy.”

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Posted 5 days ago

Thank you for your review, Patrick. This is excellent to hear! We’re pleased to have been able to assist you in placing your order for your mattress using our services. We hope to see you again soon, The DivideBuy Team

Posted 4 days ago

“Although fairly easy to use the process after a while, the time-out could do with being longer for first time users. After receiving the link, it was awkward to navigate a or change my input and I had to ask for new links due to timing-out. Other first time users may also have the same frustration.”

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Posted 5 days ago

Thank you for taking the time to leave a review, David. We’re glad to hear you are pleased with your purchase. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. All the best, The DivideBuy Team

Posted 5 days ago

“Professional cerise”

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Posted 1 week ago

Thank you for your review, Michael. Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team! Best wishes, The DivideBuy Team

Posted 6 days ago

“so far has been very easy to use insurance decision with no hassle or interest to pay.”

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Posted 1 week ago

Thank you for your review. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 6 days ago

“It was very quick and easy to get this to purchase a large product with Dusk. It’s lovely that you are able to do this, when you have large purchases and are looking forward to getting several big important things for the house. Highly recommend”

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Posted 1 week ago

Thank you for your review, Maria. This is excellent to hear! We’re pleased to have been able to assist you in placing your order using our services. We hope to see you again soon, The DivideBuy Team

Posted 6 days ago

“Don’t go with this company as you can’t cancel your agreement within 14 days of term time. Absolutely waste of time and money. Stay Away”

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Posted 1 week ago

Thank you for taking the time to leave us a review, Shafiq. We're sorry to hear about your experience. We certainly want to assist with this. So that we can do so, please contact us on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help. We hope this helps. All the best, The DivideBuy Team

Posted 6 days ago

“A short and simple application process with quick approval.”

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Posted 1 week ago

Thank you for your review. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase. Best wishes, The DivideBuy Team

Posted 6 days ago

“Super quick and simple process, very happy customer.”

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Posted 1 week ago

Thank you for your review. We’re delighted you had such a positive experience shopping with DivideBuy! Take care, The DivideBuy Team

Posted 6 days ago

“Excellent service easy to use”

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Posted 1 week ago

Thank you, Belkees. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 6 days ago

“Very straightforward and quick process.”

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Posted 1 week ago

Thank you for your review, Judith. We love it when customers find shopping with us so convenient, simple and hassle-free. We hope to see you again soon! The DivideBuy Team

Posted 6 days ago

DivideBuy is rated 4.7 based on 3,259 reviews