DivideBuy Reviews

Name: DivideBuy
Rating: 4.72

4.7 Rating 3,854 Reviews

93 %

of reviewers recommend DivideBuy

Company Reviews

Metrics

Info

4.7

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About DivideBuy:

We're a consumer retailer credit provider, founded in 2014, offering interest free finance in a simpler, easier way for retailers and consumers. Our mission is to transform the point of sale finance industry through providing innovation and technology. We work in partnership to offer retail POS credit solutions to over 500 retailers and counting. Our eCommerce credit plugin integrates seamlessly with shopping cart functionalities such as Shopify, Magento, WooCommerce and Craft Commerce. We are striving to become the most utilised point of sale credit payment technology.

In short, we want to make life affordable.

Visit Website

Location:

Brunswick Court, Brunswick Street, Newcastle-Under-LYme
ST5 1HH

DivideBuy 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No happy with the service. Thanks”

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Posted 3 months ago

Thank you for your feedback, Monica. We're sorry to hear that you were not satisfied with our service. Your experience matters to us, and we would love the opportunity to assist you further. Please feel free to reach out to us through our live chat on our website or email us at customerservice@dividebuy.co.uk, and our team will do their best to support you. Warm wishes, The DivideBuy Team

Posted 3 months ago

“Excellent service and mattress we bought is really comfy.”

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Posted 4 months ago

Thank you for your review, Linda. This is excellent to hear! We’re pleased to have been able to assist you in placing your order for your mattress using our services. We hope to see you again soon, The DivideBuy Team

Posted 3 months ago

“Very easy and simple to use. Thank you”

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Posted 4 months ago

Thank you, Toni. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 3 months ago

“Amazing job been done and very friendly.”

DivideBuy 5 star review on 16th September 2025

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Posted 4 months ago

Thank you, Sarah. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase. Best wishes, The DivideBuy Team

Posted 3 months ago

“Fabulous service.”

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Posted 4 months ago

Thank you for your review, Merwin. Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team! Best wishes, The DivideBuy Team

Posted 4 months ago

“The only issue I had was trying to set a password for my account, ii tried and failed 5 times, I gave up in the end”

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Posted 4 months ago

Thank you for your feedback, Darren. We're sorry to hear you had trouble with setting a password. We appreciate your patience and understand how frustrating that can be. If you need assistance, feel free to reach out to our support team on our live chat facility that is accessible on our website: https://dividebuy.co.uk/help/ or send our team an email to customerservice@dividebuy.co.uk and they will be happy to help. Best wishes, The DivideBuy Team

Posted 4 months ago

“Quick and efficient”

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Posted 4 months ago

Thank you for your review, Hallie. We love it when customers find shopping with us so convenient, simple and hassle-free. We hope to see you again soon! The DivideBuy Team

Posted 4 months ago

“Really quick and simple to set up in a few minutes. Helps to make tje purchase a little easier.”

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Posted 4 months ago

Thank you for your review, Peter. We're so glad to hear that you found the setup process quick and simple, and that it helped make your purchase easier. Your feedback truly motivates us to keep delivering a great experience for our customers. Warm regards, The DivideBuy Team

Posted 4 months ago

“So easy and quick to apply for and all explained via email, and best of interest free with no hidden charges foe 12month”

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Posted 4 months ago

Thank you for your review, Neil. We're thrilled to hear that you found the application process easy and quick, and that you appreciated the clear communication via email. It's wonderful to know that our interest-free offer has made a positive impact for you. We look forward to supporting you again in the future! Warm regards, The DivideBuy Team

Posted 4 months ago

“Tha workmen we’re excellent, a pity tha administration lets it down, I’m still waiting for a reply since yesterday morning, l feel like you can take the work away as I’m so disappointed with the after care. Beryl Fitzpatrick”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave your feedback, Beryl. We’re sorry to hear that the service that you’ve received from one of our retail partners has not met with your expectations. Unfortunately, as the credit provider, we are unable to comment or advise on the service provided and would therefore recommend that you contact the retailer you purchased with to discuss this further. If you would like any assistance with this, our team will be happy to help. Please feel free to contact our Customer Services team either through our live chat that can be found on our website: https://dividebuy.co.uk/help/ or by contacting us on email at customerservice@dividebuy.co.uk and our team will be happy to help. Best wishes, The DivideBuy Team

Posted 4 months ago

“Prompt service. Compettive interest rate. Highly recomended.”

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Posted 4 months ago

Thank you for your review, Neale. We’re delighted to hear that you found our service prompt and our interest rates competitive. Your recommendation means a lot to us, and we can’t wait to assist you again in the future! Warm regards, The DivideBuy Team

Posted 4 months ago

“Quick and easy”

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Posted 4 months ago

Thank you for your review. We’re delighted to hear that you found the process quick and easy. Your positive feedback means a lot to us, and we look forward to helping you again soon! Warm regards, The DivideBuy Team

Posted 4 months ago

“Really quick and easy. Would use again”

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Posted 4 months ago

Thank you for your wonderful review, Deborah! We’re thrilled to hear that you found the process quick and easy. Your satisfaction means the world to us, and we can’t wait to assist you again in the future! Best wishes, The DivideBuy Team

Posted 4 months ago

“simple and easy to sort”

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Posted 4 months ago

Thank you for your fantastic review, Leslie. We’re thrilled to hear that you found our service simple and easy to navigate. Your feedback inspires us to maintain this level of convenience for all our customers. If you ever have any questions or need assistance, don’t hesitate to reach out! Warm regards, The DivideBuy Team

Posted 4 months ago

“Quick and easy. Much appreciated.”

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Posted 4 months ago

Thank you for your lovely review! We’re so glad to hear that you found our process quick and easy. Your appreciation motivates us to keep improving. Whenever you need help, we’re here for you! Warm regards, The DivideBuy Team

Posted 4 months ago

“Very simple to get the payment plan”

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Posted 4 months ago

Thank you for your review, Riti. We’re delighted to hear that you found the payment plan process simple! Your feedback is invaluable to us and we’re here whenever you need assistance. Warm regards, The DivideBuy Team

Posted 4 months ago

“Excellent service, kept us up to date with delivery, on time delivery, the 2 gents who delivered where courteous and professional. 10 out 10. Definitely recommend.”

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Posted 4 months ago

Thank you for your wonderful review, Linda. We’re thrilled to hear that you had an excellent experience with our service and that our delivery team impressed you with their courteousness and professionalism. Your recommendation means the world to us! If you ever need assistance again, we’re just a message away. Warm regards, The DivideBuy Team

Posted 4 months ago

“Thankyou, your prompt action, helped me out, when I really needed it!”

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Posted 4 months ago

Thank you for your review, Ian. We’re thrilled to hear that our prompt action made a difference when you needed it most! Your support means a lot to us, and we're always here to assist you. If there’s anything else we can do, just let us know. Warm regards, The DivideBuy Team

Posted 4 months ago

“Very easy and quick to set up online. Not received item from seller yet so hoping things continue to run smoothly, hence unable to complete information about delivery time and experience etc”

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Posted 4 months ago

Thank you for your review, Marie. We’re glad to hear that setting up online was easy and quick for you! We hope everything continues to run smoothly with the retailer and your delivery. If you have any questions or need further assistance, please don’t hesitate to reach out. Warm regards, The DivideBuy Team

Posted 4 months ago

“Quick and simple”

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Posted 4 months ago

Thank you for your review, Sandra. We’re delighted to hear that you found our process quick and simple! Your satisfaction is our priority, and we’re here to make your experience as easy as possible. If you have any questions or need assistance, feel free to reach out anytime. Warm regards, The DivideBuy Team

Posted 4 months ago

DivideBuy is rated 4.7 based on 3,854 reviews