DivideBuy Reviews

Name: DivideBuy
Rating: 4.72

4.7 Rating 3,604 Reviews

93 %

of reviewers recommend DivideBuy

Company Reviews

Metrics

Info

4.7

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About DivideBuy:

We're a consumer retailer credit provider, founded in 2014, offering interest free finance in a simpler, easier way for retailers and consumers. Our mission is to transform the point of sale finance industry through providing innovation and technology. We work in partnership to offer retail POS credit solutions to over 500 retailers and counting. Our eCommerce credit plugin integrates seamlessly with shopping cart functionalities such as Shopify, Magento, WooCommerce and Craft Commerce. We are striving to become the most utilised point of sale credit payment technology.

In short, we want to make life affordable.

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Location:

Brunswick Court, Brunswick Street, Newcastle-Under-LYme
ST5 1HH

DivideBuy 5 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are new to DivideBuy but have had excellent help with concerns about our purchase and all involvement was very positive. If the rest of the time of the purchase is as problem free it will first class”

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Posted 2 weeks ago

Thank you, Robert. We’re delighted you had such a positive experience shopping with DivideBuy! Take care, The DivideBuy Team

Posted 2 weeks ago

“Easy and quick to arrange”

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Posted 2 weeks ago

Thank you for your review. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase. Best wishes, The DivideBuy Team

Posted 2 weeks ago

“Very easy process”

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Posted 2 weeks ago

Thank you for your review. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 2 weeks ago

“Delivery drivers are polite and delivered my mattress with care”

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Posted 3 weeks ago

“Our application for a 3-year interest-free loan to pay for solar panels was easy to complete and quickly approved.”

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Posted 3 weeks ago

Thank you for your review, George. We love it when customers find shopping with us so convenient, simple and hassle-free. We hope to see you again soon! The DivideBuy Team

Posted 2 weeks ago

“Brilliant service and customer support.”

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Posted 3 weeks ago

Thank you for your review, Puspa. Providing excellent customer service is very important to us, so we’re delighted to hear you had such a positive experience with our team! Best wishes, The DivideBuy Team

Posted 2 weeks ago

“Very happy with this company as helped pay my vet bill as my cat was injured and paying u back every month much appreciated Thanku so much”

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Posted 3 weeks ago

Thank you for your review, Lucy. This is excellent to hear! We’re pleased to have been able to assist you in placing your order using our services. We hope to see you again soon, The DivideBuy Team

Posted 2 weeks ago

“Quick and easy process. No problems at all.”

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Posted 3 weeks ago

Thank you for your review. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 2 weeks ago

“Very easy to navigate around your app. First class service.”

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Posted 3 weeks ago

Thank you, Thomas. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 3 weeks ago

“Couldn't quite follow the application form in respect of the drop down box regarding employment. As an OAP I selected retired not working. I couldn't continue, after I altered it to pension I was allowed to progress. Needs a look.”

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Posted 3 weeks ago

Thank you for taking the time to leave a review, Keith. We’re sorry to hear that you had some trouble with the application, but we're glad you were able to resolve this. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. All the best, The DivideBuy Team

Posted 3 weeks ago

“I thought that the end of the application was a bit confusing . I have no problem using on line banking etc , but I had to have help for the end.”

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Posted 3 weeks ago

Thank you for taking the time to leave a review, Maureen. We’re glad to hear you are pleased with your purchase. We value your feedback and we’ve passed it on to the team so that we can make continuous improvements. All the best, The DivideBuy Team

Posted 3 weeks ago

“I would like to cancel my contract as the company I vkbtracted with (Dusk) isn’t forthcoming when it comes to communication. How do I go about it ?”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave your feedback, Ama. We're sorry to hear about your experience with the retailer. In order for us to process a refund, a cancellation must first be confirmed with us by the retailer, and so if you have not already done so we would advise you to contact them about this. If you need any assistance with contacting the retailer, please feel free to contact our Customer Services team either through our live chat that can be found on our website: https://dividebuy.co.uk/help/ or by contacting us on email at customerservice@dividebuy.co.uk and our team will be happy to help. Best wishes, The DivideBuy Team

Posted 3 weeks ago

“Easy step by step no fuss would definitely recommend and use again”

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Posted 3 weeks ago

Thank you, Juliette. We love to hear when customers find shopping with us so easy! We hope to see you again soon, The DivideBuy Team

Posted 3 weeks ago

“Great company for interest free payments over 12 months .”

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Posted 3 weeks ago

Thank you, Georgette. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase. Best wishes, The DivideBuy Team

Posted 3 weeks ago

“Fabulous service for those bigger purchases when you want to spread the cost. So easy to apply with immediate acceptance. Choice of time frames to pay back and a fantastic 0% interest rate.”

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Posted 3 weeks ago

“Excellent service and very quick to obtsin the service”

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Posted 3 weeks ago

“Dividebuy nice and easy application payment quick would recommend it to anyone who wants easy affordable payment plan”

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Posted 3 weeks ago

“Excellent service, easy process and quick!”

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Posted 3 weeks ago

Thank you, Lorraine. We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase. Best wishes, The DivideBuy Team

Posted 3 weeks ago

“Very easy and straightforward to set up monthly payments.”

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Posted 3 weeks ago

Thank you for your review, Neil. We love it when customers find shopping with us so convenient, simple and hassle-free. We hope to see you again soon! The DivideBuy Team

Posted 3 weeks ago

“It was easy to sign up to DivideBuy but unfortunately 2 months payment was taken , I was promised one of the payments will be returned to my account. The customer service person was very helpful so hopefully the issue will be resolved soon.”

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Posted 3 weeks ago

Thank you for taking the time to leave your feedback, Jacqueline. We’re sorry to hear that two of your payments were collected upon completion of your order. We understand that your concerns are being investigated and our team will be in touch shortly to discuss this further with you. All the best, The DivideBuy Team

Posted 3 weeks ago

DivideBuy is rated 4.7 based on 3,604 reviews