These socks are EXCELLENT! I had them made for a soldier stationed overseas whose two cats I am fostering and I thought they would be a great gift. I sent in photos and within minutes got a reply asking for a sharper image of one of the cats because the one I had sent would not print properly! Now, THIS is customer service! I sent a different photo and was told it was OK. I don't remember how long it took to get the finished socks but It was a matter of days not weeks! Excellent product, excellent customer service, excellent turn-around time and all done right here at home!!!! I will definitely buy from this company again -- this was money well spent.