Was told DJI Mic 2 is compatible with Sony a7iii and it isn't. Spent several hours trying many different approaches to the problem to no avail. Absolutely terrible customer service. Misled online and called over the phone and background noise was so loud that I had to hang up. Just terrible all around customer service. Asked phone rep for USA headquarters and she said she couldn't give that information out, as I wanted to file a BBB complaint.