Ordered a star cardigan and it hadn’t been finished properly. All the threads hadn’t been cut and looked as though it could unravel at any minute. I emailed DLSB and their response was “the suppliers forgot to cut the threads off! Really!!!!! Very poor quality item. To add insult to injury, when I returned the cardigan back in the prepaid bag provided, they deducted the postage from my refund! Terrible customer service. Avoid at all costs - if I could give a NO star I would have!
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