Same as everyone else, I sent items back in September, and had the same emails from them,”high number of returns so delays”. Etc
I raised a dispute through Clearpay and have just received a full refund today through Clearpay. (December!)I’ve also read that another customer had managed to get a refund through their bank. So definitely worth trying, either bank or Clearpay app. Assuming klarna app might be the same.
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