Today at 11:41 AM
****AVOID AT ALL COSTS! *** WARNING *** I WILL BE STICKING TO WELL KNOWN HIGH STREET CLOTHES COMPANIES WHO OFFER GREAT CUSTOMER SERVICE, FREE RETURNS AND AREN'T AS EXPENSIVE AS DLSB AND WHO SHOW A TRUE REPRESENTATION OF THEIR CLOTHES UNLIKE THIS COMPANY DLSB WHO REFUSE TO REFUND OR OFFER STORE CREDIT FOR AN ORDER RETURNED AFTER 30 DAYS, AND WHO STATE THAT THEY WILL NOT REFUND IF RETURNED AFTER 14 DAYS WHICH IS AGAINST THE LAW, IF NOTIFIED WITHIN 14 DAYS OF A RETURN, A CONSUMER HAS A FURTHER 14 DAYS TO RETURN THE ITEM FOR A REFUND. AFTER EXPLAINING MY CIRCUMSTANCES AS TO WHY MY ORDER WAS RETURNED LATE, THEY JUST SENT MY ORDER BACK WITH NO NOTIFICATION AND ARE REFUSING TO EVEN OFFER ME CREDIT, THEY WERE RETURNED IN PERFECT CONDITION BUT ARE REFUSING TO DO ANYTHING.. TOTALLY SHOCKED AND DISAPPOINTED AT THIS LEVEL OF CUSTOMER SERVICE