Mine was a simple order for products purportedly in stock but, after waiting 2 weeks without communication (during which time they took payment from my card), I raised a query. They then asked me to make further confirmations for my order "as soon as possible" to allow them to dispatch the goods. But this didn't happen, and - after three weeks, following a further holding query - I cancelled the order. When asked to confirm that a full refund had been payment, the seller responded - ambiguously and hardly reassuringly - that "necessary adjustments to your payment will be done accordingly". In this, my one experience of placing an order with them, I have had every reason to doubt their good faith and legitimacy. I have also opened a dispute with card provider. Save yourself the stress and hassle of dealing with this company by shopping elsewhere.