I have and are still trying to discuss a complaint made concerning my policy on a computer. I have requested the opportunity to discuss my complaint with the case handler . I have asked several times for this to happen and been told that the case handler will contact me. If I receive no call within 8 weeks if the complaint being received it will be escalated to ombudsman. As a previously happy customer with D and G I am now an unhappy customer.
3 years ago
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